We go above and beyond to provide the best experience for our customers, in every way possible. That’s why we have provided a list of our most frequently asked questions for your convenience. Whether you just want to chat, or have questions that are not answered here, we are always available by phone!
We are approximately 35-45 minutes from New Orleans in the Jean Lafitte National Historical Park and Preserve. Give yourself an hour in case of traffic!
Our Louisiana wildlife tour guides not only grew up hunting and fishing, but like most cajun boys, have a strong love for all things Louisiana that they are excited to share with you. All Pontoon captains are Certified by the U.S. Coast Guard.
Our motto is that it is always a great time to take a New Orleans pontoon tour with Jean Lafitte. We have multiple tour times that cater to all preferences and schedules. Our earliest tour time is 9:45am and our latest is at 4pm. Visit our Swamp Tours page for more information on our tour times.
In terms of seasonality, our winter slow boat rides offer a great way to get up close and personal with the creatures of the bayou without sweating your butt off. While we all know that summers can get hot in southern Louisiana, our bayou creatures absolutely love the sun and warmth! You are likely to catch our alligators sunbathing!
No matter the tour time or the season, you are guaranteed to have a blast on our bayou tours!
We provide round trip transportation from major hotels in the downtown New Orleans/ French Quarter area! When we say “door to door service”, we truly mean it. We will pick you up right in front of your hotel door. Pick-up begins an hour and thirty minutes prior to your scheduled bayou tour time. It is critical that you are ready and waiting at your pickup location, because our drivers have a small time frame to pick up all guests. Our Swamp Tours page provides more details about pricing and instructions if you choose this option!
If you feel that your bus driver or tour guide provided great service, share the love! Cash tips only, please.
Reservations are not required, but highly recommended due to high levels of demand. We try to accommodate everyone who walks through our doors, but we always recommend playing it safe rather than sorry. You can easily make a reservation online or by phone.
We highly recommend comfortable, casual clothing that is appropriate for the weather. Please keep in mind that it can sometimes be slightly chillier on the water.
Wheelchairs, strollers, etc. are allowed on the pontoon boat. There is a ramp that allows easy access. The only requirement is that you must also be able to board the boat without our assistance.
You can either book your bayou tour online, through our booking page, or you can always give us a call at 504-323-0570. We accept all major credit cards.